Help

General information

The help page is intended to help you navigate the Public Service Commission (PSC) Web site.

The left-hand navigation area introduces links to important PSC business areas, including the Appointment Framework, Political Activity, Audits and Studies, Investigations, Policies, Services and Proactive Disclosure.

Frequently Asked Questions and the Site Map can also help with your search for information.

To assist you in the use of our Search Engine, go to the Tips for Searching page.

Applying on-line

  • Find the "Apply Now" button at the bottom of each advertisement. This will enable you to submit an application to the Public Service of Canada.
  • The link "Apply Now" allows you to login to your file in the Public Service Resourcing System (PSRS) or, if you do not have an account, to be directed to create one. Once you have entered your login information, you can apply to job opportunities that are in line with your qualifications; create an account to match jobs currently advertised; view the status of your application; and, if you apply in our Post-Secondary Recruitment campaign, even view your scheduled tests or test results.
  • We do not accept e-mail attachments.
  • You may only submit applications for jobs that are currently advertised. Unsolicited applications will not be considered.
  • When organizations not governed by the Public Service Employment Act advertise on the Web site, applicants may be directed to an alternative job application process.
Do not send your résumé via the "Contact Us" button in the navigation bar!

Alternative Methods of Applying

When indicated on the advertisement, applications in alternate formats (i.e. fax, mail) will be accepted.

Persons with disabilities preventing them from applying on-line can always submit a hard copy application if they wish to do so. The advertisement provides information on who to contact in this regard.

Accessibility Help

Increasing Text Size

To increase the text size on our Web pages, you can change the settings in your Web browser. Just follow the instructions below based on the browser you are using or see your browser's help for details.

Internet Explorer

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Larger" or "Largest".

Mozilla Firefox

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. Select "Increase".
  4. To increase the text size further, continue selecting "Increase".

Opera

  1. Select "View" in the menu bar.
  2. Select "Zoom".
  3. From the menu, select the size with which you would like to view the Web site.
  4. To increase the text size further, increase the percentage.

Netscape

  1. Select "View" in the menu bar.
  2. Select "Text Size".
  3. From the menu, select the size with which you would like to view the Web site.

Client-side CSS for enhancing accessibility

The design of the Web pages on this Web site are flexible enough to allow you to configure the visual presentation to meet your accessibility needs by using a client-side Cascading Style Sheet (CSS) file.

Most browsers provide the ability to specify a client-side CSS file, which would be applied to every Web page on this Web site that you visit. To take advantage of this feature, perform the following steps:

  1. How to create a client-side CSS file, and
  2. How to configure your browser to use the client-side CSS file

Document formats

[Official Languages Notice and Hyperlinking Notice]

All documents on the PSC Web site are available in HTML (Hypertext Markup Language) format. 

  • PDF - Some documents are also posted in Adobe Acrobat format (*.pdf). In order to view these files, you may need to download the Adobe Acrobat Reader. The Reader is available free of charge from the Adobe Web site. If the Adobe download site is not accessible to you, use the accessible page on the Adobe site. If the accessibility of PDF is a concern, you can have the file converted to HTML or ASCII text by using one of the access services provided by Adobe.
  • DOC or RTF - Some files are available in Microsoft Word or Rich Text formats (*.doc, *.rtf). To view these files you will need Microsoft Word Reader.
  • XLS - Some files are available in Microsoft Excel format (*.xls). To view a spreadsheet in Microsoft Excel format, you will need the Microsoft Excel Viewer.
  • PPT - Some files are available in Microsoft PowerPoint format (*.ppt). To view these files you will need PowerPoint Presentation Viewer.

Videos

Videos on our site may be available in one of three formats: Adobe Flash Player, Real Player or Windows Media Player. Depending on which format is provided, you will have to download and install the free player on your computer. We have provided links to the appropriate Web sites below.

[Official Languages Notice and Hyperlinking Notice]

JavaScript

Is your JavaScript enabled?

How to Enable JavaScript in Your Browser

Internet Explorer

  1. From the top menu bar, select "Tools" and then "Internet Options."
  2. On the "Security" Tab, select "Internet" and click on "Custom Level."
  3. Scroll down to "Scripting", "Active Scripting" and make sure that it is enabled.
  4. Click "OK" and confirm that you want to change the security settings for this zone.
  5. Click "OK" again.

Mozilla Firefox

  1. From the top menu bar, select "Tools" and then "Options."
  2. On the "Content" tab, select "Enable JavaScript."
  3. Click "OK" to confirm your selection.

Safari

  1. From the top menu bar, select "Preferences."
  2. On the "Content" tab, select "Enable JavaScript."
  3. Click "OK" to confirm your selection.